Omniloq

omni (all) + loqui (to speak)

AI agents that answer your customers. And act inside your tools.

Bring your conversations together, configure your agents and connect your business tools. Your team stays in control at every step.

WhatsApp · incoming messagereceived

“Where is my order?”

  1. Conversation context reloaded
  2. Tool track an order authorised
  3. Reply sent on the original channel
Your team can take over the exchange at any time.
Example journey — this is not a product screenshot. No customer data, no result metrics.

Connections

A message comes in. An authorised action goes out.

The diagram below describes the real path of a conversation: the channels that carry it, the agent that handles it, the tools it may use, and the point where your team takes over.

Channels

  • WhatsAppCloud API · Meta
  • Telegrambot in your workspace
  • Web widgetembedded in your site

Agent

Omniloq agentone role, one tone, limits
  • Conversation context
  • Rules you write
  • Confirmation of sensitive actions
Human takeover at any time

Tools

Your MCP serversdeclared by your team
  • Check a status
  • Create a ticket
  • Update a record

Each tool is authorised one by one: ALLOW, CONFIRM or DENY.

How to read this diagram The solid line carries the customer’s message to the agent; the dotted line brings the reply back once the action is complete. A sensitive action stops for confirmation before it runs, and your team can take over the conversation at any moment.
Diagram of the real path — this is not a product screenshot. Only logos of channels that are actually connected are shown; no third-party service logo is presented without a proven integration.

Your AI agents, your channels, your tools — in one clear space, with you in control whenever you need it.

Omniloq brings your agent configuration, your channel connections and your business tools into a single console. Your team stays in control at every step.

Why Omniloq

Four concrete benefits, no jargon.

Consistent answers on every channel

The same agent answers on WhatsApp, Telegram or your website widget. Your customers get the same level of response, whichever channel they use.

Actions, not just answers

The agent can look up an order, qualify a request or update a business tool — according to the rules you set.

Human takeover at any time

Your team takes over the conversation whenever needed, with the context already gathered. Humans stay in control.

Costs under control

You see what each exchange consumes. Model and channel costs are shown separately, with no surprises.

Solutions

Illustrative scenarios. No customer or testimonial is invented.

Order tracking

A customer asks where their order stands. The agent retrieves the status and answers, or prepares a handover to your team if the situation requires it.

Customer support

Recurring questions get an immediate answer; complex cases are handed to an operator with the history.

Sales qualification

The agent greets, understands the need and collects the useful information before preparing an exchange with your sales team.

Start simply

Four steps to get operational.

  1. Create an agent

    Define its role, tone and limits.

  2. Connect a channel

    WhatsApp, Telegram or web widget.

  3. Add your tools

    Authorise the useful business actions.

  4. Test

    Check the behaviour in an isolated test space.

Integrations

Real availability is shown. No provider dependency is presented as “tested in production” without proof.

WhatsApp (Meta Cloud API) available

Official Meta connection, signed webhook, reply on the originating channel.

Telegram available

Configurable bot provisioned from your workspace.

Web widget available

Embeddable conversation bubbles on your website.

WhatsApp (Bird) existing account

Existing account operational for receiving and replying. The new Bird platform and webhook auto-provisioning are not delivered yet.

Business tools (MCP) available

Connect tools via MCP-compatible servers, with action control.

Collaboration and control

Your team stays in control at every step.

Human takeover

An operator takes over a conversation at any time, with the history.

Roles and permissions

Each member acts according to their role; rights are enforced server-side.

Traceability

Exchanges and actions are logged for operations.

Security

In plain terms. No certification or service-level commitment that is not in place is shown.

Role-based access

Each user holds the rights of their role, from least privileged to full management. Controls are enforced server-side.

Encrypted secrets

Your keys and secrets are stored encrypted and are never displayed in clear.

Data isolation

Each customer’s data is kept separate and filtered per customer on read.

Pricing

Prices proposed in project mode: online subscription is not open yet. The amounts shown are a working basis, to be confirmed according to your usage.

Starter

First use cases

29 €/month

  • 1 agent
  • 1 channel
  • 2 members
  • Workspace
  • Isolated test space

★

Growth

Teams scaling up

79 €/month

  • 5 agents
  • 5 channels
  • 5 members
  • Business tools (MCP)
  • Usage tracking

Business

Volumes and advanced needs

199 €/month

  • 15 agents
  • 15 channels
  • 15 members
  • Everything in Growth
  • Enhanced support

BYOK — BYOK basis: you connect your own model provider key. The cost of models is paid directly to the provider, and Meta / Bird fees are billed separately by those providers.

Integration on quotation: specific business connections and dedicated support.

No “unlimited” plan. No automatic surcharge without your explicit consent. The limits above are genuinely bounded capacities.

Resources

Frequently asked questions to prepare your project.

How are AI and WhatsApp costs billed?

Omniloq pricing covers the platform. Model costs are paid to your provider (BYOK basis) and WhatsApp fees (Meta/Bird) are billed separately by those providers. Nothing is hidden.

Can I use my own keys?

Yes. You connect your own provider keys. They are stored encrypted and are never displayed in clear.

Which business tools can I connect?

MCP-compatible tools. Each action is explicitly authorised and can require confirmation depending on its risk level.

Can I take over a conversation?

Yes, at any time. An operator takes over the exchange with the context already gathered, then the agent can resume.

Can I cancel?

Online subscription is not open yet, so cancellation terms will be communicated when commercial opening happens. During the demonstration phase, your space is granted on request.